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On every service call, the Honeywell HVAC Service Assistant enables your service professionals to collect and transmit data you value.


The ACRx® Virtual Mechanic monitors critical units 24/7 with built-in diagnostics and alarming.


HVAC Energy and Repair Cost Saving Example

  • Big box retail stores can have fifteen twenty ton rooftop units providing 300 tons of cooling capacity.
  • At roughly 1kW/ton, 1000 hours of annual runtime, and 10 cents/kWh, this equipment consumes $30,000 in energy each year, under the best circumstances.
  • With your service providers standardizing on the Service Assistant, you instantly see how units are performing and which ones need attention.
  • In our experience, every dollar spent on maintenance returns as much as five dollars in energy savings.

Service Assistant Benefits

  • Improve service technician's troubleshooting effectiveness in the field.
  • Reduce HVAC energy costs, document quantified savings and show the payback time. Estimate your energy savings potential.
  • Provide performance data to all stake holders using ServiceAssistantOnline web service (take a tour).
    1. Reduce energy costs by servicing less efficient units.
    2. Maintain equipment according to industry standards.
    3. Reduce compressor replacements, which are often expensive repairs.
    4. Determine if your service providers are meeting contracted obligations.
    5. Use before-and-after reports to quantify energy savings for repairs (see example).
    6. Customize reports to your business model.
  • Design automated custom field data collection forms to standardize service procedures.
  • Maintain an online database of HVAC equipment assets.
  • Compare equipment brands and service providers.
  • Insure proper installation and commissioning of new units.