Highlights

• 2003 AHR Expo Innovation Award Winner Use award winning technology to increase sales and improve productivity.
• First Efficiency Estimating Tool The Service Assistant's patented technology instantly displays the energy efficiency of a/c units. This revolutionary index identifies energy savings opportunities and provides objective documentation of the benefits.
• Honeywell provides worldwide distribution The Service Assistant complements a family of Honeywell products designed to reduce HVAC operating costs through energy savings in commercial buildings.
• Making the Case for Advanced Portable Diagnostics What would commercial contractors think about a diagnostic tool that transforms them in their customers eyes from an expense into a profit center? How about if the same tool also helped commercial and residential contractors find more work, differentiate themselves in the marketplace, and ensure the quality of the work that their field service personnel were performing? Read more...

Service Assistant Features

• Automated objective performance data collection
• Integrated fault detection (service needed? y/n) and diagnostics (what service?)
• Record and display the raw data and its interpretations on the PDA and its designated database
• Displays efficiency and capacity estimates with potential energy savings (more...)
• Estimates indoor air flow in cfm/ton
• Create customized task lists to standardize service procedures and field data collection
• Allows technicians to note required follow up work
• Technician can print for customer a UNIT REPORT CARD (see example) on site (optional printer required)
• Equipment applications include:
  • Packaged equipment (including rooftop units)
  • Split systems (including standard residential a/c units)
  • Full diagnostics of cooling only and heat pumps operating in cooling mode
• ServiceAssistantOnline Web Service Communicate to clients, management, and end users recent service activity and resulting benefits (more...)
  
  

Features in Development

• Heat pump in heating mode diagnostics
• Diagnose units under cooler outdoor temperatures, helping to extend your cooling service/sales season
• Improve efficiency through sophisticated service recommendations when diagnostics indicates "No Faults Detected"

Accessories

• Single and two stage sensor arrays expand the Service Assistant's measurement capabilities.

Product Demonstrations

• Download the Service Assistant Palm application running in an emulator on your PC (7MB) Run a full featured demonstration on your PC with demo data.
• Inquire about a live Service Assistant demonstration
  • Visit our office for a demonstration of the Service Assistant directly for the development team!
  • Print this Honeywell cut sheet for a clear definition of the product and ask your local Honeywell distribution or sales representative for a demonstration.
  • Contact Field Diagnostic Services for help arranging for a product demonstration.

Free Downloads

• Download for FREE... SACalc - a refrigeration cycle analysis Palm Pilot application
  • Easily enter pressure and temperature measurements ...like using a hand calculator.
  • Performance indices are calculated including evaporating and condensing temperatures, condensing temperature over ambient, superheat and subcooling based on integrated refrigerant property tables.
  • Superheat for fixed orifice units is evaluated based on entered data.

More Information

• Honeywell Catalog page for the Service Assistant See Honeywell's presentation of Service Assistant benefits and features. Download cut sheets and instructions that are provided with the tool. Get list prices.
• American Express and Honeywell team up to provide leasing for the Service Assistant Easily achieve positive cash flow in the first month with the Service Assistant's leasing option.
• Honeywell HVAC Service Assistant product cut sheet The cut sheet is a compact full color description of the product.
• Refrigeration Cycle Diagnostics Overview This detailed document explains the technical underpinnings of how the Service Assistant analyzes data to provide diagnostics. It includes a discussion of the more challenging aspects of data interpretation.
• Estimating Efficiency and Capacity with the Service Assistant This Q&A document answers common questions about the Service Assistant's proprietary patented efficiency and capacity estimator technology.
• Technology Report - A Tool for Reducing Electrical Power Demand and Energy Consumption This technology report describes how the Service Assistant is used to reduce electric power demand and consumption. It is helpful for utility program managers and facility managers interested is applying the Service Assistant's patented technology to cost effectively reduce utility bills.
• User Experiences with the Honeywell Service Assistant These testimonials describe how our customers use the Service Assistant to create value in their organizations.
• ServiceAssistantOnline web service helps all HVAC service stake holders better communicate.
• Before and After Report documents energy savings from strategically servicing units on a big box retail store.
• Service Assistant Wins 2003 AHR Expo Innovative Product Award The Service Assistant is the most innovative "Tool, Instrument, or Software" for 2003 in the HVAC Industry.
• Field Diagnostic Services Inc. is a leading edge developer of HVAC equipment monitoring and diagnostic technology.

• Contact your local Honeywell sales representative or distributor. Print this Honeywell cut sheet for a clear definition of the product and its Honeywell part numbers.
• Contact Field Diagnostic Services directly to learn how to purchase a Service Assistant.